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Testimonials

  • The Towness.com service is extremely good. Something very special about Towness.com is that though they are an online service, they allow the customers to check the grocery at time of delivery and return it with no questions asked. Just like visiting the market in person, seeing, selecting and picking produce from the comfort of one\'s home. Packing and delivery is very eco-friendly. Finally the best part of shopping with towness.com is, they are extremely passionate about everything they do and that is the reason why I buy from them!!!!
    Rashmi Darad
  • Hi team, My 1st order from TownEssentials was delivered yesterday & I shud commit that I was extremely happy after seeing the fresh vegetables, fruits & greens. Greens (Palak, corriander, pudhina) especially were very tender & fresh. Really worth for the money spent. Thanks to the Town Essentials team for delivering quality products. Thanks! Deepa Shanker
    Deepa Shanker
  • A big shoutout and thank you to team Town! The day before Diwali, I tried ordering gulab jamoons from the site, only to find that a system glitch would only let me order half a dozen. I needed 60. I wrote a note on my order asking if it would be possible for them to give me five dozen jamoons the next day. Amar called and said it could be arranged. The next day - Diwali morning - however, he called again and said that it wouldn\'t be possible... but that since he had already committed to deliver, he would arrange to have jamoons picked up from Bhagatram Sweets on Commercial Street and delivered to my home. I gratefully accepted. He also mentioned that Town\'s jamoons are made to be as close to the Bhagatram recipe as possible, because they are considered to be the best in Bangalore. The Bhagatram jamoons arrived as promised. But guess what? Having tasted both Bhagatram and Towness jamoons, my family and I strongly feel that the Towness version is far, far superior - they are much bigger, have a better texture, are much more economical, and most importantly they just taste better. Thank you, and kudos to team Town on going out of the way to delight its customers even on a holiday. Oh, and for making kickass jamoons!
    Suman Bolar
  • Town Essential is a blessing for working couple like us. I have been using the service for over a year and i must say the quality of the produce that you send is very good.This aspect of focusing on delivering quality produce is that makes you a class apart and hence the best vegetable vendor. Timely delivery is another advantage that you have in the service. Although you have a no question asked return policy i have never been able to use that service because every time the quality has been just great!!Town Essential Team ...keep up the good work!!!
    Anupam Bose
  • If there is one online grocery store that is truly customer focused, then it is Town Essentials. As an enthusiast I tried multiple online stores till date including many those who advertise heavily. At Town Ess you get good quality products including groceries at reasonable prices and excellent delivery. I have become a repeat customer for Town Ess and many times I dont mind paying the extra 30 rupees for delivery for the quality of the products I get. I never had to worry if Town Ess would ship outdated stuff. Their range of promotional products are pretty good and this is also one of things I love about Town Ess. We like their milk bread and get it almost every time.
    Vijay Bhaskar
  • Hello, As promised, here\'s my feedback, especially after my purchase during the Christmas period: I was a bit skeptical to see a cake labelled as an original Anglo-Indian plum cake from Kolkata. In my 7 years in Bangalore, no christmas cake had tasted close to it. I was curious about this Towness claim, decided to take a chance and order it. Boy, was I glad I did! It was the best Christmas gift for my husband, whose every childhood Christmas celebration in Kolkata had that cake. If he says it\'s the real deal, it is! Towness, the cake is priced at over Rs.100 than it is priced in Kolkata. A more competitive pricing will make it easier to buy it more often. Another feedback is that please start sealing the packets in which the fruits and vegetables are delivered. Right now we accept the delivery simply on trust that the weight ordered is what has been delivered. That belief has wavered many times and I have asked the delivery person, disbelievingly, multiple times if I was being given what I had ordered. I did it today too. Since you have not given me reason to doubt the quality of the products, this will be the only reason I will think twice about ordering fresh food from you in the future.
    Aparna Dasgupta Pinto
  • I have been shopping with Town Essentials for over 2 yrs now. I am a very regular online shopper, having tried all major sites like Zopnow & Big Basket. However, quality has always been an issue with the other sites, especially vegetables and fruits. But Town Ess has always supplied the freshest vegetables fruits, which are much better than the ones available at malls and other big stores. Being a working professional with two small kids, Town Ess has come as a blessing for me. I wholeheartedly thank the entire team of Town Ess for their superb work.
    Navalika Singh
  • Best quality...best service...Three cheers to Towness
    Nitin Jagtap
  • The service is very good ,the packing is something different and tricky to handle and price was comfortable. the quality is excellent.
    SONY BHURANI
  • Good quality product. Prices are as per market. impressed with home delivery person. Thanks for good customer care and best of luck.
    Prema agarwal