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Testimonials

  • Thanks to Town Essentials the whole experience of shopping for grocery has changed from the time of giving order to delivery was flawless. Taste and quality of in-house prepared products like Garlic Rasam, Chutney powders, Pickles are fantastic.
    David SR
  • I\'ve been a customer with town essentials for about a year I think. Being a working woman, ordering for veggies, fruits and other groceries online is a boon! I really like that the produce is fresh ,neatly packed and priced well. Customer support is great- there are timely SMSs and emails about delivery. There\'s also an SMS if there will be a delay! Delivery staff are very pleasant as are the folks who follow up after a delivery. Indeed very professional. Town\'s certainly got a long term customer in me!
    Shuba Krishna
  • One of the things I had in mind this year is to give thanks to you, My Go to Online Grocer & Store for all my kitchen needs. A friend introduced me to online shopping exactly a year back & i haven\'t looked back. I applaud your team for striving to keep us happy, keep our grocery needs met every single time. As a thank you, I\'m posting a photo. An Assamese by birth & food habits, married to a Bangalorean. I tried my hands at home style Sambhar yday for the first time, coincidence or not I realised later that every single ingredient has been from Towness in my Sambhar so I had to share this! Here\'s to many more ... Keep up the great work team
    Mohsina Yasmin
  • Good quality product. Prices are as per market. impressed with home delivery person. Thanks for good customer care and best of luck.
    Prema agarwal
  • Appreciate the service being offered by you guys. Very good quality of fresh vegetables. If you can sustain this kind of quality and service I\'m sure you\'ll be having a die-hard following and the trust factor would blindfold the customers automatically not to check out anything else and straight away head to Town Essentials. Keep it up guys.
    DEEPAK AGRAWAL
  • Hello, As promised, here\'s my feedback, especially after my purchase during the Christmas period: I was a bit skeptical to see a cake labelled as an original Anglo-Indian plum cake from Kolkata. In my 7 years in Bangalore, no christmas cake had tasted close to it. I was curious about this Towness claim, decided to take a chance and order it. Boy, was I glad I did! It was the best Christmas gift for my husband, whose every childhood Christmas celebration in Kolkata had that cake. If he says it\'s the real deal, it is! Towness, the cake is priced at over Rs.100 than it is priced in Kolkata. A more competitive pricing will make it easier to buy it more often. Another feedback is that please start sealing the packets in which the fruits and vegetables are delivered. Right now we accept the delivery simply on trust that the weight ordered is what has been delivered. That belief has wavered many times and I have asked the delivery person, disbelievingly, multiple times if I was being given what I had ordered. I did it today too. Since you have not given me reason to doubt the quality of the products, this will be the only reason I will think twice about ordering fresh food from you in the future.
    Aparna Dasgupta Pinto
  • Town Essential is a blessing for working couple like us. I have been using the service for over a year and i must say the quality of the produce that you send is very good.This aspect of focusing on delivering quality produce is that makes you a class apart and hence the best vegetable vendor. Timely delivery is another advantage that you have in the service. Although you have a no question asked return policy i have never been able to use that service because every time the quality has been just great!!Town Essential Team ...keep up the good work!!!
    Anupam Bose
  • Hi Towness team, I just wanted to say a big thank you to you for making my life soooo much easier! Zgreat service and excellent products. It\'s wonderful that I can rely on you for quality vegetables, and supplies, and if there\'s ever a concern, your people address it immediately. I hope you grow from strength to strength! And just so you know, we are big fans of your pasta sauce, I look forward to trying out more of your products :)
    Anuradha Kolhatkar
  • Congratulations on a great website updation. It looks great & fresh! wonderful colour combination & branding. Love it. Thank you once again for all the great work done by your team! Thank you for feeding us at our homes with quality greens, grocery and great stuff. Good day!
    Ramachandran R V
  • A big shoutout and thank you to team Town! The day before Diwali, I tried ordering gulab jamoons from the site, only to find that a system glitch would only let me order half a dozen. I needed 60. I wrote a note on my order asking if it would be possible for them to give me five dozen jamoons the next day. Amar called and said it could be arranged. The next day - Diwali morning - however, he called again and said that it wouldn\'t be possible... but that since he had already committed to deliver, he would arrange to have jamoons picked up from Bhagatram Sweets on Commercial Street and delivered to my home. I gratefully accepted. He also mentioned that Town\'s jamoons are made to be as close to the Bhagatram recipe as possible, because they are considered to be the best in Bangalore. The Bhagatram jamoons arrived as promised. But guess what? Having tasted both Bhagatram and Towness jamoons, my family and I strongly feel that the Towness version is far, far superior - they are much bigger, have a better texture, are much more economical, and most importantly they just taste better. Thank you, and kudos to team Town on going out of the way to delight its customers even on a holiday. Oh, and for making kickass jamoons!
    Suman Bolar